Support and help

Oxford City Council

Oxford City Council has set up a new emergency support service to help those in Oxford who are struggling as a result of the coronavirus measures. Families may find they are struggling now that the social distancing measures and the closure of many businesses have so radically changed our daily lives, and we want to highlight the support that is available.


The City Council’s contact centre now offers help for vulnerable residents to get support, whether that’s getting food bank deliveries, providing emergency baby supplies, help picking up prescriptions or tackling loneliness by connecting online with local people. The City Council has partnered with voluntary organisation Oxford Hub, which already works across the city delivering community projects, and has a bank of DBS registered volunteers to support the most vulnerable.


You can ask for help online at or call the contact centre on 01865 249 811


Waste 2 Taste Initiative 

Set up in the Spring to alleviate food poverty for people affected by COVID-19. Waste2Taste  are passionate about ensuring that those most in need at this time can receive the warmth, love and comfort which comes from healthy home-cooked food. They currently only have the capacity to cover people in the OX4 postcode in Oxford City, but please do not hesitate in getting in touch anyway. They will try their best to help! The free meals are aimed towards people who are facing food poverty, isolating, the elderly, single parents and people who are unable to leave their homes. If you are not able to refer online please give them a call on 07952498589/ 07900300975 and they will do it for you.

More information can be found by visiting their website 

Click here for the referral form.